This cancellation policy applies only to orders made within the European Union.
EU customers have the right to cancel their order within 14 days of receiving the product. To request a cancellation or return, please contact us with your order details within this period.
Before submitting a cancellation or return request, please contact us at support@mindlyplay.com with your order details.
Items must be returned unused, in original condition, and with all packaging included. Once the return is received and approved, the refund will be issued to the original payment method.
This policy does not apply to non-EU purchases.